How To Order
ORDERING VIA OUR WEBSITE
Archie McPhee Wholesale (Accoutrements LLC) only sells in wholesale quantities to qualified retailers. If you are not a reseller please visit our retail division, McPhee.com.
To place an order through our website you will need to open an online account. If you are a qualified retailer, fill in the simple form and a customer service representative will review your information. Once approved, you can begin placing orders immediately. All online accounts are approved during business hours by a customer service representative. If you have a question about opening an online account, please email info@mcphee.com.
Proposed orders placed through our website are subject to changes based on product availability and credit terms. Credit card payment is accepted through the shopping cart, once we review the order and email an invoice draft. If you are a current customer, your order will be processed per your previously established payment terms.
We do not sell on consignment or guarantee sale basis or guarantee that our products can be sold on all online marketplaces or selling platforms. We do not accept returns. Please notify us immediately if you find any discrepancy with your order. Customers will be charged a 15% restock fee plus freight for refused orders.
SALES TAX EXEMPTION/RESALE CERTIFICATE/RESELLER PERMIT
We require a valid Sales Tax Exemption/Resale Certificate/Reseller Permit or equivalent form on file to place an order. Email your state form to info@mcphee.com or fax 425-349-5188.
Sellers from these states are exempt:
Alaska
Delaware
Montana
New Hampshire
Oregon
REQUEST A CATALOG
Click here to request a copy of our catalog. If you are already a customer and have an account on our website, you can click here to view a digital copy or download it as a PDF.
ORDERING VIA PHONE, FAX OR EMAIL
To place an order via phone, fax or email, inquire about existing orders, or receive additional information about our products, please contact our Customer Service Department.
Order Form: Click here to download and print a copy of our order form.
Business hours: 8:00am–4:00pm Pacific Standard Time Monday through Friday.
Telephone: 425-349-3838 Fax: 425-349-5188
Email: info@mcphee.com International Orders Email: intl@mcphee.com
MINIMUM ORDER
Opening Order: $200 Reorders: $150
Product must be ordered in minimum order quantities (units) as specified in our catalog and on our website.
PAYMENT TERMS & OPTIONS
Net Terms: Net 30 days on approval of credit. We require a completed and signed credit application. Credit applications can be emailed, faxed or mailed in and must accompany an order. We do not pre-approve terms without an order in house. Please allow 3-5 business days for application processing.
Check or electronic funds transfer (ACH or wire transfer): For more information on ACH or wire transfer, please contact our Accounting Department at info@mcphee.com.
Credit Cards: Visa, MasterCard, Discover and American Express credit cards are accepted and will be charged at time of shipment.
All shipments outside the US must be prepaid via wired funds or credit card. Shipping charges do not include Customs duties, taxes or fees incurred by the receiving country.
All prices/invoices are shown in US Dollars and must be paid in US Dollars.
BACK ORDERS
Unless otherwise requested, out of stock items totaling $150.00 or more in value will be backordered and shipped using the same payment terms and shipping method as the original order without notice. Customers are responsible for canceling unwanted backorders. Back orders under $150 will be canceled. (This is in addition to the current policy of sent out and charged the same way as the original order).
SHIPPING
Orders ship FOB Mukilteo, WA 98275 via UPS ground service unless another method is specified. Orders to Alaska and Hawaii ship via USPS at the standard rate.
Freight charges are prepaid and added to your invoice. Please provide your email address to receive electronic UPS shipping notification.
By submitting an order, you are agreeing that your business is open to receive your shipment Monday through Friday during regular business hours.
You are also acknowledging that if a shipment is returned to us, all shipping costs will be your responsibility, both to and from your business, and will be paid by you.
International customers are responsible for all shipping costs and any additional fees incurred if the shipment is returned to us.
There is a 15% restock fee for returned orders.
10% MAX SHIPPING ON ORDERS $299-$1,999
Ground shipping via a carrier of our choice will be a maximum of 10% of your merchandise total in the contiguous United States.
RETURNS
We do not sell on consignment or guaranteed sale basis and do not accept returns. Please notify us immediately if you find any discrepancy with your order. Customers will be charged a 15% restock fee plus freight for refused orders.
SALES REPRESENTATIVES
Working with a rep will provide you with valuable information for making your product choices. Our reps have samples, product knowledge, and industry expertise. Contact us for the rep in your area.
OUTSIDE THE USA
For information on ordering from outside the USA, click here.
For information on authorized distributors outside the USA, click here.
For Archie McPhee Wholesale Product Details, click here.
SIGN UP FOR PRODUCT EMAIL ALERTS
Click here to sign up for our product information emails. It's easy to unsubscribe and we will never give your email address to anyone, ever.
CERTIFICATES OF COMPLIANCE
Archie McPhee Wholesale worked closely with the Consumer Products Safety Commission to implement compliance requirements as efficiently as possible. Providing COCs (Certificates of Compliance) digitally eliminates the need to include paper certificates with our shipments to you. For more information and to download Copies of required COCs, please click here.